Customer Service

Contacting Customer Service

Our customer service team can be contacted by email: sales@jccountry.co.uk or by telephoning us on 01524 791362 between the hours of 9am and 5pm

Returning Orders

We are happy to accept any item for exchange or refund within 28 days of receipt of goods, provided the item is returned unused, in it's original packaging and with the manufacturer's tags still attached. This does not affect your statutory rights.

To return an item, simply fill in the enclosed returns form and send it with your item to:

JC Country,
Cleveley Bank Lane,
Forton. Preston. Lancs.
PR3 1BY

We recommend that you use a registered postal service to return your item. JC Country will not be held liable for the cost of return or lost parcels.

Further Information

For further assistance, please read our terms and conditions, which will answer many of your queries